H1N1 flu alert
The ongoing outbreak of novel influenza A (H1N1) continues to expand in the United States and internationally. More cases, more hospitalizations and more deaths from this outbreak are expected over the coming days and weeks. H1N1 (referred to as “swine flu” early on) is a new influenza virus causing illness in people. This new virus was first detected in people in the United States in April. Other countries are reporting people sick with this new virus. This virus is spreading from person-to-person, probably in much the same way that regular seasonal influenza viruses spread.Globally, the swine flu outbreak has been designated a “pandemic potential” by public health organizations such as the World Health Organization (WHO).
Frequently Asked Questions Is BCBSOK Prepared? What Can I Do?
Additional Resources: Follow CDC updates on Twitter @CDCemergency Centers for Disease Control PandemicFlu.gov World Health Organization Oklahoma State Department of Health Department of Homeland Security Información en español from the CDC 2009 H1N1 (Swine) Flu Outbreak Map from Google Maps
Frequently Asked Questions
How Does H1N1 Flu Differ from Seasonal Flu?
Influenza of any kind has the potential to be deadly, and is monitored closely by public health organizations worldwide. This novel influenza A (H1N1) is of particular concern because this strain appears to be highly contagious and is spreading rapidly. Also, anytime a new strain of the flu develops, it can spread fast because people don’t have a natural immunity, current vaccinations aren’t effective and new vaccines can take months to develop. While current influenza medications can ease the symptoms and severity of an individual episode, measures at the community, state, country and worldwide levels are being required to contain the spread of the virus. Availability of enough medication and health care resources to treat the number of cases in various regions is another driving factor in the way public health and government officials are responding.
How Can I Tell if I Have H1N1 Flu?
H1N1 flu has symptoms that are similar to seasonal influenza (type A). These symptoms generally include cough, sore throat, fever, chills, headache, fatigue, sometimes nausea and diarrhea. If you have ever had the flu before, you’ll recognize the symptoms right away. However, having flu symptoms does not automatically mean you have swine flu. The only way to know for sure is to complete a lab test. If you have flu symptoms or are suffering from any kind of persistent respiratory infection, we urge you to quickly seek medical attention. Not only are you at risk of becoming seriously ill, you increase the chance of spreading the virus to others if you continue your daily routines of work, school, family and social activities.
Am I at Risk of Getting H1N1 Flu?
Because this is a variant strain of influenza A, you should not assume you are immune, even if you have had a flu shot. Everyone is encouraged to take preventive steps to decrease exposure to contagions and prevent spreading the virus to others. H1N1 flu worsens pre-existing medical conditions in people, so people with already compromised immune systems are at increased risk of dying as a result of contracting the flu and should take extra precautions. View some recommendations from the World Health Organization (WHO).
What Ways Might I Be Exposed to H1N1 Flu?
Rumors and myths abound, but you can blame the usual suspects when it comes to passing along the virus. Human-to-human contact is the leading path of infection. The virus can become airborne through coughing and sneezing, and the virus can live for two hours or longer on things an infected person touches, such as door handles, desks, telephones and restaurant tables.
In some settings where a person comes in contact with live swine, it may be possible for the virus to be spread from an infected animal to a person. However, you cannot contract H1N1 flu from eating or coming in contact with properly cooked pork-derived products.
How Is H1N1 Flu Treated?
Early diagnosis provides the most and best options for effective treatment. Anti-viral medicines Tamiflu and Relenza work best if taken within two days of developing symptoms, because they prevent the virus from reproducing inside the body. Anti-viral medications can also lessen the severity of the symptoms. If flu symptoms are accompanied by a respiratory or sinus infection, an antibiotic will also be prescribed. View some recommendations from the World Health Organization (WHO).
Are H1N1 Flu Tests and Medications Covered by My Blue Cross Insurance?
Specific medical benefits are customized based on an employer’s or individual’s health plan and what type of plan you have (PPO, HMO, HSA). Where you go to get tested, what portion you pay for care and what medications are covered by your prescription drug plan will all be based on your coverage.
What Should I Do?
During normal business hours, we recommend you start with a call to your physician’s office. From first signs of symptoms to severe illness onset, your physician can determine what plan of treatment is warranted. If you do not have an existing relationship with a physician, other options include neighborhood urgent care clinics and hospital-based minor emergency clinics. A trip to a hospital emergency center should be considered a last resort, so that emergency centers can focus staff and resources on the seriously ill.
As always, if you are concerned about the immediate safety of yourself or a loved one, particularly a small child or very elderly, call your local emergency medical services (911) first.
View some recommendations from the World Health Organization (WHO).
Is BCBSOK Prepared for a Pandemic Response?
When disaster strikes, the potential for a significant business impact is real and immediate.
Blue Cross and Blue Shield of Oklahoma (BCBSOK) is well prepared should the growing novel influenza A (H1N1) flu outbreak challenge our ability to fulfill vital service needs of our groups, members and health professionals.
Our Business Continuity Plans are designed to address a broad array of disruptive events that could pose a threat to our business operations or result in a business interruption. In fact, our business operations are founded on the concept of business continuity as a way of doing business everyday. The structure and connectivity of our people, facilities, data and technology resources is designed to allow us to react to a broad range of disruptive events affecting our business operations. Continuity protocols are built into every relationship we have with suppliers, vendors and business partners.
Some examples of our business continuity model:
-
Customer service and claims processing functions are performed out of 21 full service units, regionally spread across Texas, Illinois, Oklahoma and New Mexico. At any time and for any disruption event – from an electrical surge that knocks out power to a viral outbreak that could significantly increase a specific center’s workforce absenteeism – calls can be immediately re-routed to another center.
-
Our information technology units are also located throughout the four states and have workload transfer plans in place that can be implemented immediately as needed. Equipment and data storage/backup locations are designed to prevent or minimize disruption during a crisis.
-
All other operational areas have contingency plans based on their business operations needs, to include worksite moves, workload transfers to other locations, work-from-home capabilities and assignment sharing. Equipment, access and connectivity to other key work teams are all built into plans for each area and each location.
We also have well-established procedures in place to evaluate local and regional situations and rapidly implement coverage policy modifications as needed to respond to our members’ medical care needs.
As the threat of pandemic events became more real in recent years, BCBSOK augmented our Business Continuity, Divisional Command Center and Emergency Operations & Crisis Management plans to address specific planning requirements around a possible influenza pandemic based on guidance from federal, state and local agencies as well as from national and international health organizations.
To maintain consistency, Blue Cross has aligned its planning and response objectives to the strategies of the World Health Organization, the Centers for Disease Control, and the Department of Health and Human Services. Any and all activities will be guided by and coordinated with federal, state and local initiatives.
Summary of Strategic Objectives The primary objectives of the pandemic preparedness effort are: • Reducing the loss of human lives • Continuing the performance of essential functions/operations • Minimizing damage and losses
BCBSOK Pandemic Influenza Strategy • Executing successful succession to office with accompanying authority in the event a disruption renders leadership unable, unavailable or incapable of assuming and performing their duties and responsibilities • Reducing or mitigating disruptions to operations • Designating alternate facilities to continue performance of essential functions • Protecting essential facilities, equipment, vital records and other assets • Achieving a timely and orderly recovery from a pandemic situation • Maintaining essential functions to both internal and external clients • Evaluating readiness through an integrated training and exercise program to support the implementation of the pandemic plan.
At BCBSOK, we understand that our groups and members look to us during situations that threaten the health and well being of employees and their families. We are committed to delivering exceptional service throughout this public health crisis.
|