On June 1, Health Care Service Corporation (HCSC) provided the required Medical Loss Ratio (MLR) report to the U.S. Department of Health and Human Services (HHS) containing MLR/Rebate information for all four of its Blue Cross and Blue Shield Plans. HCSC met or exceeded the medical loss ratio standards for the vast majority of customers in 2011 and anticipates that only 4 percent of the total customer base will receive a rebate.
As a result of, among other things, strong expense management, collaboration with providers, and business innovations, Blue Cross and Blue Shield of Oklahoma (BCBSOK), a division of Health Care Service Corporation, met or exceeded the MLR requirements for the vast majority of our customers in 2011. Last year, BCBSOK's average medical loss ratio across all lines of business was 86.1 percent.
Part of the information filed in June reported that approximately 58,000 policy holders with individual health care coverage or small group health plans with up to 50 employees will begin receiving notification this month as to the exact amount of any rebate. For those customers that will receive rebates, we anticipate that the one-time rebate may range anywhere from $5 to possibly a few hundred dollars this year. Given the inherently unpredictable nature of health care costs and utilization, it is not surprising that health plans may pay rebates to some customers in certain markets.
BCBSOK is part of a customer-owned organization that reinvests its earnings to benefit the health and wellness of its customers. We are proud of our track record of strong expense management, collaboration with providers and other health care professionals, and business innovations.
Notice to Policyholders and Subscribers when MLR Standard is Met (MLR Notice #4)
The Affordable Care Act requires health insurance issuers to provide a notice to subscribers and policyholders in the individual market, small group market and large group market who are not receiving an MLR rebate.