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Web
Site Privacy Statement
As part of its ongoing commitment to protect members’ privacy and health
information, customer service divisions of Blue Cross and Blue Shield of
Oklahoma and BlueLincs HMO have begun encrypting outgoing e-mail messages and
will automate the encryption process for all outgoing e-mail during
the first quarter of 2005.
With the adoption of the Health Insurance Portability and
Accountability Act of 1996 (HIPAA), it is required that all communications
containing Protected Health Information (PHI) be secured. To help implement this
important and practical security measure, we are using ZixCorp
services to protect our e-mail and ensure all PHI remains confidential.
If you are a member with a question about your coverage, please contact Customer
Service:
E-mail Customer Service
| E-mail To: | Description: | |
| Customer
Service............................. |
Customer service and general questions |  |
| BlueLincs
HMO................................. |
BlueLincs HMO Customer Service questions | |
| Federal
Employee Program........... |
Federal Employee Program questions | |
| Custom
Group Services................. |
Benefit plans administered by Custom Group Services | |
| Marketing................................ |
Health plan sales information for employer groups and individuals | |
| Health
Industry Relations............... |
Questions from physicians, hospitals and other health care professionals, as well as inquiries regarding the online services application. | |
| Human
Resources Department... |
Employment questions and e-mail your resume | |
| Electronic
Commerce..................... |
For information about electronic claims transmission products for providers or user questions about XPACK or PACT. | |
| Webmaster....................................... |
Technical questions or comments regarding the Web site | |
ADDITIONAL CONTACT INFORMATION
Phone contact info:
To reach Customer Service, call the toll-free number printed on your Blue Cross and Blue Shield of Oklahoma or BlueLincs HMO ID card.
To contact the main telephone switchboard in Tulsa, call (918) 560-3500.
To contact the main telephone switchboard in Oklahoma City, call
(405) 841-9525.
Mailing addresses:
TULSA OFFICE –
Blue Cross and Blue Shield of Oklahoma
P.O. Box 3283
Tulsa, OK 74102-3283
OKLAHOMA CITY OFFICE –
Blue Cross and Blue Shield of Oklahoma
P.O. Box 60545
Oklahoma City, OK 73146-0545
Street addresses:
TULSA OFFICE –
Blue Cross and Blue Shield of Oklahoma
1215 S. Boulder
Tulsa, OK
OKLAHOMA CITY OFFICE –
Blue Cross and Blue Shield of Oklahoma
3401 N.W. 63rd
Oklahoma City, OK
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| A Member of the Blue Cross and Blue Shield Association, an Association of Independent Blue Cross and Blue Shield Plans. ® Registered Marks Blue Cross and Blue Shield Association. © 2005, Blue Cross and Blue Shield of Oklahoma. | |