Online Transaction Tip Sheets

Online administrative transactions can help streamline your workflow by providing fast and secure access to member information. BCBSOK has prepared some tip sheets to help you navigate real-time requests for eligibility and benefits, electronic health records, and enhanced claims status information.

Eligibility and Benefits Requests

Use the Tip Sheet for Professional Providers  or the Tip Sheet for Facility Providers  for instructions on what data combination to select to receive the type of benefit needed, regardless of which vendor portal you use.

View the general eligibility and benefits tip sheet. 

View the Behavioral Health eligibility and benefits tip sheet. 

View the Chiropractic eligibility and benefits tip sheet. 

View the Family Practice and Internal Medicine eligibility and benefits tip sheet. 

View the Pediatric Specialty eligibility and benefits tip sheet. 

View the Physical Therapy eligibility and benefits tip sheet. 

Electronic Health Records via Availity

Registered Availity  users can now access the Availity CareProfile^® (ACP) tool. The ACP Tip Sheet  describes the tool’s features and provides instructions for use.

Enhanced Claim Status Requests via Availity

The Claim Research Tool (CRT) is also now available to registered Availity  users. Find helpful information for accessing and utilizing this tool in the CRT Tip Sheet 

Availity is a registered trademark of Availity, L.L.C., an independent, third-party vendor. Availity is solely responsible for all of its products and services, including CareProfile.