Stay Informed with Electronic Commerce 'Alerts'
Does your office submit claims electronically or receive claim payments via Electronic Funds Transfer (EFT)? Are you enrolled for Electronic Remittance Advice (ERA)/Electronic Payment Summary (EPS)? If you conduct business electronically with BCBSOK, it is very important to become a regular visitor to our Electronic Commerce Alerts page.
These online Alerts provide notification of system enhancements, upgrades, new functionality, and any Electronic Data Interchange (EDI) transaction issues that may affect claims processing, payment or remittance delivery. This includes system downtime alerts, edit/automatic error code implementation notices, and Warning ("W") / Rejection ("R") status changes.
The Alerts section also houses our 2010 Holiday Schedule to help you project EFT delivery and system/report availability throughout the year, as corporate and legal banking holidays may affect the normal processing, payment and report availability schedule.
If you have any questions regarding Alert notifications, contact our Electronic Commerce Center at (800) 746-4614 for assistance.