Getting Started with iEXCHANGE®
iEXCHANGE is a Web-based application that supports an automated precertification process for Blue Cross and Blue Shield of Oklahoma (BCBSOK). iEXCHANGE supports the direct submission and processing of precertifications by network physicians, professional providers and facilities within Oklahoma. This system allows physicians and other professional providers to obtain real-time access to approval of inpatient precertifications to acute care facilities, 24-hours-a-day, seven-days-a-week.
Registration Process
iEXCHANGE Web is a service for authorized Physicians, Professional Providers and Facilities only. If you are a BCBSOK BlueChoice, BluePreferred and/or BlueLincs HMO Physician, Professional Provider or Facility without an iEXCHANGE ID, user ID and password, follow the instructions below to register.
- To access iEXCHANGE you will need to register for an iEXCHANGE ID, user ID and password.
- Establish your Group Administrator by submitting a completed iEXCHANGE Registration Form.
- Once the iEXCHANGE Support Desk receives your completed form, you will receive an email confirmation containing your iEXCHANGE ID, user ID and temporary password. This will be the Group Administrator in your office and will establish and maintain the individual accounts.
- Once you have received your iEXCHANGE ID, user ID and password, you can access iEXCHANGE directly or through Availity
. - The iEXCHANGE ID will remain the same for all users in your office. The user name and password are specific to the individual users that your Group Administrator assigns within your office.
- iEXCHANGE passwords will be reset every 30 days. If your iEXCHANGE password is forgotten or compromised, submit the iEXCHANGE Password Reset Form or ask your Group Administrator to reset the password. If you are the Group Administrator needing your password reset, contact the iEXCHANGE Support Desk at 1-800-672-2378.
Note: If you are a new employee in an office that already uses iEXCHANGE, contact your Group Administrator for a user ID and password.
Helpful Tips and Guides
Use the following links and documents as guidance during your use of iEXCHANGE.
