Provider Training

Both Availity and Blue Cross and Blue Shield of Oklahoma offer training courses to providers.

Availity Provider Training Webinars

We are pleased to announce Availity Provider EDI Training Webinars! Availity participating providers can enroll in Webinars and learn to:

  1. Submit EDI batches using Availity's Send and Receive EDI Files functionality
  2. Interpret EDI reports and set your EDI reporting preferences

Also, learn about the various Availity claims submission methods, interpreting EDI reports, setting your EDI reporting preferences, and using My Availity Dashboard.

Register today! Log into the secure Availity Portal and select "Free Training" to enroll. EDI training lasts approximately 90-minutes with a 30-minute live question and answer period at the end (total 2-hours). Click here to view scheduled webinars and brief descriptions for each training session. 

Blue Cross and Blue Shield of Oklahoma Provider Training

Blue Cross and Blue Shield of Oklahoma (BCBSOK) is proud to offer complimentary educational webinar sessions to our provider community. BCBSOK is committed to providing personalized one-on-one education to our valued providers. You will experience the maximum result from our training effectiveness which will foster satisfaction with BCBSOK.

In offering a variety of education topics, providers are allowed to choose specific topics which focus on their own office or individual needs. Our provider education specialists are prepared and ready to provide the personalized attention you have come to expect from BCBSOK.

The education modules below are available for training:

Appeals and Reviews
Availity
Refund/Recoupment
Electronic Refund Management (eRM) 
BlueCard
Coordination of Benefits (COB)
Electronic Commerce (ERM, EFT & ERA)
Interactive Voice Response (IVR)
Clear Claim Connection
OK HMO Guidelines
OK Home IV Therapy Guidelines
OK Chiro and PT Benefit Policies

If you have any questions or would like to register for a session, please email PASS_Workshops@BCBSTX.com or call Jennifer Duckworth at 903-923-2770 or Latanya Jones at (903) 934-7294.