Media Contacts

If you are a media member with questions, please contact:

Lauren Cusick at 918-551-2002

Email Lauren

For all other questions,
please call 800-654-7385.

For health care providers, email inquiries or call the Provider Contract Support Unit at 800-722-3730, Option 2.

Emergency Medical Physicians of Tulsa County Leaves BCBSOK Networks

Feb. 01, 2018

We want to make you aware that Blue Cross and Blue Shield of Oklahoma (BCBSOK) received a notice of termination from Emergency Medical Physicians of Tulsa County (EMP). EMP is a physician group that staffs the emergency departments of Saint Francis hospitals in Tulsa and Vinita. We attempted to negotiate a new contract with EMP but were unable to come to a reasonable agreement that protects our members and employers. As of Feb. 1, 2018, EMP is no longer a part of our Blue TraditionalSM, Blue Choice PPOSM, Blue Preferred PPOSM and Blue Advantage PPOSM networks.

Members will continue to have coverage for emergency care at Saint Francis in Tulsa and Vinita, but may now pay significantly more out-of-pocket for its doctors' services. These services will be paid at the in-network benefit level and the members will be responsible for any amount over that level. Payments for services on or after Feb. 1, 2018, will be made directly to the member. It will be the member's responsibility to pay the hospital for their care.

We regret we were unable to reach an agreement and will do all we can to help our members find alternate emergency departments. Members with questions can call the number on their member ID card.

Please note that Saint Francis Health System remains in our network. This impacts only the emergency room physicians located at the Tulsa and Vinita locations.