Media Contacts

If you are a media member with questions, please contact:

Lauren Cusick at 918-551-2002

Email Lauren

For all other questions,
please call 800-654-7385.

For health care providers, email inquiries or call the Provider Contract Support Unit at 800-722-3730, Option 2.

COVID-19 Coverage for BCBSOK Members

Mar. 07, 2020

We are closely monitoring activity around the 2019 Novel Coronavirus (COVID-19). We are committed to helping our members, employer customers and our own employees stay informed about COVID-19 and assisting those who might be affected.

Effective immediately, we won’t require prior authorization and won’t apply member co-pays or deductibles for testing to diagnose COVID-19 when medically necessary and consistent with Centers for Disease Control guidance. This applies to all members we insure.

Many of our members are covered under a health plan that is self-insured by their employer. We are helping employers in making decisions about their health plans.

For questions about your coverage, call the number on your member ID card.

With regard to treatment for COVID-19, Blue Cross and Blue Shield of Oklahoma plans cover medically necessary health benefits, including physician services, hospitalization and emergency services consistent with the terms of your benefits.

If you feel sick, call your doctor.

We stand ready to aid doctors, hospitals and federal, state and local public health organizations in serving our members and our communities.