Online Transaction User Guides

Online administrative transactions can help streamline your workflow by providing fast and secure access to member information. BCBSOK has prepared some tip sheets to help you navigate real-time requests for eligibility and benefits, electronic health records, and enhanced claims status information.

Eligibility and Benefits Requests

To obtain detailed benefit information, you can use Availity’s Eligibility and Benefits Inquiry. This free online tool can provide you with copayment, coinsurance, deductible, and other important information. Go to Availity  to register for this free, time-saving tool.

For additional details, refer to the Availity Eligibility and Benefits User Guide .

Electronic Health Records via Availity

Registered Availity users can access the Availity Patient Care Summary tool.

Enhanced Claim Status Requests via Availity

The Claim Status Tool is also available to registered Availity users. Find helpful information for accessing and utilizing this tool in the Claim Status Tool User Guide .


Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSOK. BCBSOK makes no endorsement, representations or warranties regarding any products or services provided by third party vendors such as Availity. If you have any questions about the products or services provided by such vendors, you should contact the vendor(s) directly.