Verifying Eligibility and Benefits for BCBSOK American Indian Members

August 23, 2017

Verifying eligibility and benefits electronically is the fastest way to access information for Blue Cross and Blue Shield of Oklahoma (BCBSOK) members. The Availity Web portal offers you the ability to obtain patient coverage in real-time and at no additional cost.

BCBSOK American Indian Marketplace members' eligibility status is available online by using the Availity Eligibility and Benefit Inquiry. In some instances, benefit details for these members may not be readily accessible online. However, the Availity Eligibility and Benefit Inquiry response provides a Speak to an Agent feature, which gives you priority access to the next available Customer Advocate, during standard business hours.

Here's how it works:

  • Select the Speak to an Agent button
  • Dial the phone number provided in the pop-up box
  • When prompted, enter or speak the 8-digit reference ID number on your touch tone key pad

Note: This feature is only available for medical benefits that are managed by BCBSOK.

The Speak to an Agent feature is only available to registered Availity users. To register, simply go to Learn more about third-party links and complete the online application today. For more information, refer to the instructional Availity Eligibility and Benefits Tip Sheets found in the Education and Reference Center/Provider Tools section at

Checking eligibility and/or benefit information is not a guarantee of payment. Benefits will be determined once a claim is received and will be based upon, among other things, the member's eligibility and the terms of the member's certificate of coverage applicable on the date services were rendered. If you have any questions, please call the number on the member's ID card.

Availity is a trademark of Availity, L.L.C., a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSOK. BCBSOK makes no endorsement, representations or warranties regarding any products or services offered by third party vendors such as Availity. If you have any questions about the products or services offered by such vendors, you should contact the vendor(s) directly.