Learn more about the upgrades to this automated preauthorization* tool. iEXCHANGE is a web-based application that can be used to submit transaction requests for inpatient admissions and extensions, treatment searches, provider / member searches, referral authorizations and now select outpatient services and extensions. Courses are offered by function type and will cover the changes to the application as a result of this upgrade.


Training relevant for registration / admitting staff, or staff responsible for claims

Select a date to register:

Clinical Staff

Training relevant for utilization management / case management staff

Select a date to register:


Training relevant for iEXCHANGE office administrators

Select a date to register:

* Also known as pre-certification or pre-notification.