Get the right care, at the right time.

Need help knowing what doctor you should visit? Or maybe you're wondering if urgent care is a better option. We're here to help you understand where to go for care:

  • Primary Care Provider (PCP): Your PCP should be your first stop for non-emergency situations wellness.
  • Virtual Visits: MDLIVE's Virtual Visits® can help with non-emergency concerns after hours or while away from home.
  • Urgent care: Think you might need an X-ray? Feel a flu coming on? Urgent care can offer quick care, close to home.
  • Emergency Room (ER): You should only visit the ER for emergencies, like heart attacks, strokes or severe injuries.
     
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Have Questions?

Our health plan specialists are here to help you understand your care options and navigate your health care plan.

Your Care Options & Cost

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Most Affordable:

Typically, your PCP or family doctor and Virtual Visits are your most affordable care options. These should be your first stops for non-emergency care.

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Moderately Affordable:

If you need care after hours or more quickly, consider visiting an urgent care center. However, care may be more expensive than with your PCP or Virtual Visits.

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Least Affordable:

Sometimes, the ER feels like your only option. But if you don't need emergency care, consider your other options. Otherwise, you'll likely receive a hefty ER bill.