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Contact Us

 

Tulsa Office

Blue Cross and Blue Shield of Oklahoma
1400 S Boston
Tulsa, OK 74119-3613
(918) 560-3500

 

Oklahoma City Office

Blue Cross and Blue Shield of Oklahoma
3817 Northwest Expressway
Suite 300
Oklahoma City, OK 73112
(918) 560-3500

 

Claims Mailing Address

Blue Cross and Blue Shield of Oklahoma
PO Box 3283
Tulsa, OK 74102-3283



Contact NamePhone/E-mail/URL

Availity® Client Services

To register with Availity or learn more about online services available to BCBSOK providers
www.availity.com 
800-AVAILITY (282-4548)

BlueCard® Hotline

For out-of-state member benefits and eligibility
800-676-BLUE (2583)

Behavioral Health Unit

For information about BCBSOK's Behavioral Health program
(Includes preauthorization)

800-672-2378
Fax: 877-361-7660

BCBSOK BH Unit
PO Box 660239
Dallas, TX  75266-0239

Care Management Programs

855-462-1781

Dental Network of America

800-972-7565

Electronic Commerce (E-Commerce) Center

For information about EDI (Electronic Data Interchange) transactions, such as electronic claim submission
800-746-4614

Fraud Hotline

To report concerns to the BCBSOK Special Investigations Department (SID)
800-543-0867

Federal Employee Program (FEP)

To verify eligibility and benefits and/or check claim status for FEP members


FEP Behavioral Health Line

800-722-3130

 

 


877-906-6389

Medical Management Correspondence for Exchange Members

866-589-8254

Blue Cross Blue Shield of Oklahoma
Medical Care Management
P. O. Box 660712
Dallas, TX 75266-0712

Medical Services

For pre-certification of inpatient hospital admissions, including acute care, inpatient rehab, skilled nursing, long-term acute care, inpatient hospice, and coordinated health care such as skilled nursing visits, IV medication, etc.
800-672-2378

Preauthorization of Medical Services for Exchange Members

855-462-1784

Fax: 866-589-8253

Professional Network Representative

For information on how to use online tools, BCBSOK products and initiatives, provider education opportunities and personalized office visits
800-722-3730

Provider Access and Servicing Strategy (PASS) Unit

For more information on provider education opportunities
Visit the Provider Training page or send an e-mail to education_workshops@bcbstx.com

Provider Inquiry Unit (PIU)

For general assistance on a variety of topics, such as BCBSOK products, claims review requests, claims address, etc.
800-496-5774

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