Contact Us

Tulsa Office

Blue Cross and Blue Shield of Oklahoma
1400 S Boston
Tulsa, OK 74119-3613
(918) 560-3500

Claims Mailing Address

For Commercial Claims:
Blue Cross and Blue Shield of Oklahoma

P.O. Box 655924
Dallas, TX 75265-5924

For Initial Paper Medicare Claims:
Blue Cross Medicare Advantage

C/O Claims Department
PO Box 3686
Scranton, PA 18505

For Medicare Advantage Inquiries:
Blue Cross and Blue Shield of Oklahoma

PO Box 4555
Scranton, PA 18505

Oklahoma City Office

Blue Cross and Blue Shield of Oklahoma
3817 Northwest Expressway
Suite 300
Oklahoma City, OK 73112
(918) 560-3500


Contact Name


Availity® Client Services

To register with Availity or learn more about online services available to BCBSOK providers
Availity website
800-AVAILITY (282-4548)

BlueCard® Hotline

For out-of-state member benefits and eligibility
800-676-BLUE (2583)

Behavioral Health Unit

For information about BCBSOK's Behavioral Health program
(Includes preauthorization)

Fax: 877-361-7660

PO Box 660240
Dallas, TX  75266-0240

Care Management Programs


Dental Network of America


Electronic Commerce (E-Commerce) Center

For information about EDI (Electronic Data Interchange) transactions, such as electronic claim submission
Email questions

Fraud Hotline

To report concerns to the BCBSOK Special Investigations Department (SID)

Federal Employee Program (FEP)

To verify eligibility and benefits and/or check claim status for FEP members

FEP Behavioral Health Line





Medical Management Correspondence for Exchange Members


Blue Cross Blue Shield of Oklahoma
Medical Care Management
P. O. Box 660712
Dallas, TX 75266-0712

Medical Services

For pre-certification of inpatient hospital admissions, including acute care, inpatient rehab, skilled nursing, long-term acute care, inpatient hospice, and coordinated health care such as skilled nursing visits, IV medication, etc.

Preauthorization of Medical Services for Exchange Members


Fax: 866-589-8253

Professional Network Representative

For information on how to use online tools, BCBSOK products and initiatives, provider education opportunities and personalized office visits

Provider Access and Servicing Strategy (PASS) Unit

For more information on provider education opportunities
Visit the Provider Training page or send an e-mail

Provider Inquiry Unit (PIU)

For general assistance on a variety of topics, such as BCBSOK products, claims review requests, claims address, etc.


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