Quality Improvement
The Quality Improvement program implements mechanisms to identify, monitor, evaluate, and resolve issues that impact the accessibility, availability, continuity, and quality of care and service provided to our members. Learn more about the Quality Improvement program.
Behavioral Health Program
Information about the changes to the Blue Cross and Blue Shield of Oklahoma Behavioral Health Program effective January 1, 2011. Learn more about the Behavioral Health Care Management Program.
Bridges to Excellence
BCBSOK is licensed as a sponsor of the Bridges to Excellence® (BTE) Diabetic Care Recognition program and Cardiac Care Recognition programs. Learn more about Bridges to Excellence.
Clinical Practice Guidelines
Clinical Practice Guidelines (CPGs) are adopted by BCBSOK, and are incorporated into Condition Management Programs. Learn more about Clinical Practice Guidelines.