Media Contacts

If you are a media member with questions, please contact:

Melissa Clark at 918-551-2245

Email Melissa


For all other questions,
please call 800-654-7385.

ASSISTANCE AVAILABLE FOR MEMBERS IMPACTED BY SEVERE WEATHER

We know that recovering from a natural disaster is never easy. For our Blue Cross and Blue Shield of Oklahoma (BCBSOK) members living or traveling in the impacted areas, your BCBSOK Customer Service Representatives are ready to help you:

  • Find a doctor or hospital
  • Refill a prescription if you have Prime Therapeutics®*
  • Coordinate or transition your care
  • Get a member ID card

IMPORTANT PHONE NUMBERS

If you don't have your ID card, you can either:

  • Print a temporary card on Blue Access for MembersSM (BAMSM), or
  • Call your plan's Customer Service number. Provide either your Social Security number or your name and date of birth so that our customer advocates can help you.
Employer-based Insurance 1-800-942-5837
Individual and Family Insurance (If you bought your insurance through BCBSOK, an agent or the Health Insurance Marketplace) 1-866-520-2507
Medicare Supplement 1-800-722-3959
(TTY/TDD 711)
National BlueCard® Call the Customer Service number on your member ID card

Helpful Tips

  • For emergencies, call 911 or go to the nearest hospital.
  • For non-emergencies, call Customer Service to find a doctor or health care professional in your network.
  • Bring your BCBSOK member ID card when you get care.


* Prime Therapeutics LLC (Prime) is a separate pharmacy benefit management company contracted by BCBSOK to provide pharmacy benefit management and other related services. BCBSOK, as well as several Blue Cross and Blue Shield Plans, has an ownership interest in Prime Therapeutics.