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Mobile Assistance Center

Our Mobile Assistance Center (MAC) team are trusted community specialists who travel across the state helping Oklahomans. They are available by phone or in person to help you choose the right health care coverage.

Our Community Specialists will be at the Oklahoma State Fairs to answer your health coverage questions, stop by the BCBSOK booth!

Or fill out the form below and a team member will contact you directly. 

Contact Us

The MAC’s licensed specialists are here to give you the tools you need to make the right decisions for your health care. We can help you find a plan, or answer any questions you have about your current plan. Call 1-888-346-9636  or complete the form and we will contact you.

Please enter your first and last name

Please enter your email address

Please use 10 digit format ###-###-####

Please use 5-digit format #####

Thank you for contacting the Mobile Assistance Center (MAC) we will be in touch within 2 business days. 

 

Thank you for contacting the Mobile Assistance Center (MAC) we will be in touch within 2 business days. 

 

A member of the Mobile Assistance Center team points to device while talking to woman

Our licensed specialists can assist you with the following:

  • Individual and Family plans
  • Medicare plans
  • Group plans
  • Help with getting financial help.
  • Help finding doctors and hospitals close to you.
  • Customer service help
  • Health insurance education

Visit a local event near you to receive one-on-one assistance with health insurance enrollment, health coverage education or customer service questions.

For office hours and dates please see our calendar of events. We wil have special times available during open enrollment from November 1, 2025 – January 15, 2026.

BlueCross BlueShield of Oklahoma

Tulsa Head Quarters

1400 S. Boston
Tulsa, OK 74119

 

Tulsa Service Center

7777 E 42nd Pl,

Tulsa, OK 74145

Oklahoma City Office

3817 Northwest Expressway Suite 300

Oklahoma City, OK 73112

Come see us at the Oklahoma State Fairs

Get one-on-one help from a Community Specialist at the OK State Fairs, visit our BCBSOK booth for fun giveaways and more!

  • Oklahoma City: Booth B-2437
    Sept. 11-21, 2025
  • Tulsa: Booth 444
    Sept 25 - Oct 5, 2025 
 

Meet Members From the MAC Team

MAC Team Member Allen
MAC Team Member Emma
MAC Team Member Dennis

Allen | Edmond, OK 

Allen_Glass@bcbsok.com | 405-650-2200

  • 4 years with BCBSOK
  • Born and raised in OKC
  • Citizen of the Cherokee Nation
  • MAC outreach specialties include Tribal, Individual and Family coverage options and enrollment
  • Watch Allen's video

Emma | Oklahoma City, OK

Emma_Krummrich@bcbsok.com | 405-818-1508

  • 4 years with BCBSOK
  • Bilingual, native Spanish speaker
  • Born in Quito, Ecuador
  • MAC outreach specialties include Latino, Individual and Family coverage options and enrollment
  • Watch Emma's video

Dennis | Tulsa, OK

Dennis_Peschka@bcbsok.com | 918-408-2912

  • 6 years with BCBSOK
  • Lifelong Tulsan
  • MAC outreach specialties include Medicare, Individual and Family coverage options and enrollment
  • Watch Dennis video

MAC Team Member Amber
MAC Team Member Nicole
MAC Team Member Ricky

Senecca | Tulsa, OK

Senecca_Collins@bcbsok.com | 918-732-9647

  • 3 years with BCBSOK
  • Born and raised in Muskogee
  • Air Force veteran
  • MAC outreach specialties include Medicare, Individual and Family coverage and enrollment
  • Watch Senecca's video

Ricky | Edmond, OK

Richard_J_Trussell@bcbsok.com | 405-316-7064

  • MAC Manager of Community Relations
  • 7 years with BCBSOK
  • OKC resident for over 20 years
  • MAC outreach specialties include Tribal, Medicare, Individual and Family coverage and enrollment
  • Watch Ricky's video

Amber | Piedmont, OK

Amber_Hurt@bcbsok.com | 405-812-4350

  • 3 years with BCBSOK 
  • MAC outreach specialties include Medicare, Individual and Family coverage, enrollment and member customer service