Individual & Family Markets Producer Contacts
Find the most common Blue Cross and Blue Shield of Oklahoma contact information for producers working in Individual & Family Markets.
Pre-Sale Support
Product Information • Sales Assistance
Monday through Thursday: 9 a.m. to 5 p.m. CT
Friday: 9 a.m. to 4:30 p.m. CT
Post-Sale Support
Application Status • Billing and Payments • Policy Changes • Retail Producer Portal • Renewing/Transitioning Clients
Monday through Thursday: 9 a.m. to 5 p.m. CT
Friday: 9 a.m. to 4:30 p.m. CT
Agent-Assisted On-Exchange Enrollment
Technical Support
Monday through Friday: 10 a.m. to 8 p.m. CT
The On-Exchange Enrollment Solution available on the Retail Producer Portal is powered by HealthSherpa. The Technical Support number will be answered by HealthSherpa representatives.
Billing & Payments
First-Time Payments • One-Time Payments • Auto Bill Pay
Clients can make and online without logging in to Blue Access for Members℠.
Members can call Customer Service at 1-866-520-2507 to set up auto bill pay, and make binder and ongoing monthly payments.
Visit Pay My Bill for all payment options.
Producer Service Center
Producer of Record/Book of Business Inquiries • Contracting/Licensing Appointments • Commissions
ONLINE: Log in to BAP and click on "Producer Services" for online request options.
EMAIL: Send us an email.
PHONE: Call 1-855-782-4272 Monday through Friday: 9 a.m. to 5 p.m. CT. We're closed daily from 12 p.m. to 1 p.m. CT.
Customer Service
Member Payments • Benefits • Claims • Appeals • Prior Authorizations
Monday through Friday: 7 a.m. to 8 p.m. CT
Saturday: 8 a.m. to 5 p.m. CT
Hours may vary during open enrollment.