Access Standards
1. Waiting time in clinic (begins at time of scheduled appt); within one hour
2. Routine health evaluation; appt. available within 15 working days
3. Sick non-urgent appt (illness, onset not sudden); appt. available within five working days
4. Urgent appt (sudden onset of signs/symptoms); appt. available within 24 hours or refer to urgent care
5. Follow-up for chronic condition; appt. available within 30 working days