Individual & Family Markets Producer Contacts

Find the most common Blue Cross and Blue Shield of Oklahoma contact information for producers working in Individual & Family Markets. 

Pre-Sale Support

Product Information • Sales Assistance


Monday through Thursday: 9 a.m. to 5 p.m. CT
Friday: 9 a.m. to 4:30 p.m. CT

Post-Sale Support

Application Status • Billing and Payments • Policy Changes • Retail Producer Portal • Renewing/Transitioning Clients


Monday through Thursday: 9 a.m. to 5 p.m. CT
Friday: 9 a.m. to 4:30 p.m. CT

Some issues can be addressed by Producer Services only if the member gave authorization to the Producer of Record.

Producer Service Center

Producer of Record/Book of Business Inquiries 
• Contracting/Licensing Appointments • Commissions

ONLINE: Log in to BAP and click on "Producer Services" for online request options.

EMAIL: Send us an email.

PHONE: Call 1-855-782-4272 Monday through Friday: 9 a.m. to 5 p.m. CT. We're closed daily from 12 p.m. to 1 p.m. CT.

Customer Service

Member Payments • Benefits • Claims Appeals • Prior Authorizations


Monday through Friday: 7 a.m. to 8 p.m. CT
Saturday: 8 a.m. to 5 p.m. CT

Hours may vary during open enrollment.

Last Updated: Dec. 06, 2023