Blue Balance Funded: Updated Request Center User Guides Available
March 11, 2026
Applies to Small Group Blue Balance FundedSM accounts*
What’s new: The user guide for the eSales Request Center tool has been updated and now includes a walkthrough of the recently rolled out all-digital renewal process for Blue Balance Funded, along with walkthroughs covering other Request Center processes.
What’s been happening: April 1 renewals for Blue Balance Funded small groups now occur entirely in the eSales Request Center tool – from completing renewal information through an account providing its digital signature. By streamlining this process and keeping it in a single digital tool, we aim to save you and your accounts time by reducing complexity.
Download the updated user guide for the eSales Request Center .
Please contact your Blue Cross and Blue Shield of Oklahoma account manager if you have any questions.
*This does not apply to Mid-Markets Blue Balance Funded accounts