Blue Access MobileSM Help

We want you to have the simplest, easiest mobile experience possible. But we know you might have a few questions. Read on for answers to frequently asked questions and information on security and troubleshooting.

Mobile Site FAQ

What is Blue Access Mobile web?

How do I use Blue Access Mobile web?

What can I do with Blue Access Mobile web?

Do I have to be registered for Blue Access MembersSM (BAM) to use mobile web?

What is the difference between visiting bcbsok.com from a computer and visiting bcbsok.com from a mobile device?

Can I still visit the full bcbsok.com site from my mobile phone?

Is it free to use Blue Access Mobile web?

Public Site - For potential and current members (no log in needed)

BAM - For members (log in needed)

Health & Wellness

Member Servicing

Security

What if I change mobile phone numbers?

Can I use the secure member site without a User Name and Password?

How can I be sure my secure information is safe if my mobile device is lost or stolen?

Should I store personal health information locally on my device?