Contact Information

Producer Sales and Services for Group Products

Producer Sales and Service Center — for questions about products for groups with 2–150 employees

1-800-722-4890

Customer Service — PPO Group Member

1-800-942-5837

Customer Service — HMO Group Member

1-800-580-6202

Customer Service — Dental Member

1-888-381-9727

GHS Property & Casualty

1-888-I-GET-GHS (1-888-443-8447)

Group Ancillary Products — for assistance with Group Billing, Group Customer Service and all claims

1-800-778-2281

Group Ancillary Products — for assistance with Worksite Billing or Customer Service

1-877-314-3200

Group Ancillary Products — to become an ancillary group producer, complete this  online application.

 

Producer Sales and Services for Individual Products

Producer Sales Unit — for questions or inquiries about individual products 1-866-446-5684 or email us
Retail Producer Services 1-888-697-0679

 

Producer Service Center for Group and Individual

For questions, other than sales, benefits and membership.

Producers (Agents/Brokers) who need assistance should contact the Producer Service Center at 1-855-782-4272 or by email with any of these issues :

  • Individual and Group Commission inquiries
  • Producer of Record requests, instruction, submission and status
  • Book of business transfers, instruction, submission and status
  • Producer contracts
  • Producer appointments
  • Licensing inquiries
  • General inquiries regarding PDP certifications
  • General inquiries regarding PDP Referral programs where applicable
  • General inquiries for any other producer related issues, excluding membership inquiries such as benefits etc.
Important Note: To obtain the email address of your account consultant or account executive, please contact our Producer Service Center at Producer_Service_Center@bcbsok.com.

Website

Blue Access Internet Help Desk —
Have questions or a comment about using our website?		 1-888-706-0583 or email us
Monday to Friday 7 a.m. to 10 p.m. CT
Saturday 7 a.m. to 3:30 p.m. CT
Blue Access for ProducersSM Hours of Operation:
24 hours a day, 7 days a week
Blue Access for EmployersSM Hours of Operation:
Monday to Friday 6 a.m. to 11:30 p.m. CT
Saturday 6 a.m. to 3:00 p.m. CT

Ancillary Group Products

Are you a producer interested in expanding the group benefits you can offer customers such as employer-paid group life, short- and long-term disability and accidental death and dismemberment? Our products are designed to meet the benefit needs of employers while providing maximum flexibility to employees.